Our policies are designed to create a positive teaching environment and keep students motivated and engaged. Continuity is key to success, which is why we have a well-structured yet flexible set of policies that will make sure that students progress steadily.

General

Students are encouraged to attend lessons regularly, once or twice per week, over the 38 weeks of the academic calendar, leaving out two weeks for winter and spring breaks. Lessons will vary in duration from student to student (30–90 minutes), depending on age and level. By registering, we reserve a specific time slot just for you, giving you the certainty that lessons will recur regularly throughout the year.

Billing

Lessons are paid for in advance. Invoices are sent out the 20th of every month and payments are due on the 3rd (or first workday) of the following month. Starting this year, we offer annual packages, which include all administrative and recital fees for the school year. Payments for annual packages are due September 20, 2019. Instructors reserve the right to refuse service if the balance is not settled prior to the first lesson of any given month. Please be advised that a late fee of $50 will be applied to the next invoice if the payment is not received by the due date and a $35 returned check fee for each of the returned checks. A $50 Processing Fee (one per family) will be charged each school year. Invoices can be paid either by check or through the PayPal system, which accepts all major credit cards (please note that a 3% processing will be applied). Please make checks payable to Chevy Chase Music, LLC.

Location

We offer in-home lessons throughout the greater DC area, as well as remote (online) lessons nationwide.

Recitals

We believe in the importance of public performances and encourage our students to take part in at least one recital every school year. A $35 recital fee covers all recital-related costs, such as venue rental, tuning, and prizes that will be handed out to validate the achievement.

Cancellations and Make-Ups

We kindly ask you to provide a 24-hour notice for any cancellation that is related to illness or a family emergency. Our teachers are very active, not just as teachers, but also as performing musicians and scholars, which is why finding a suitable date to reschedule a missed lesson may not always be possible, though we encourage trying. However, we realize that sometimes missing a lesson is inevitable. In order to allow for these lessons to be made up and avoid scheduling conflicts, lessons can be made up during the summer term. For example, if Sarah comes down with the flu and has to stay home for an entire week in October (missing her violin lesson), she will simply be issued a make-up credit and make her lesson up in July. Make-up credits are valid until the beginning of the following school year (for example, a credit from December 2020 will remain valid until September 2021).

Illness

During the COVID-19 pandemic, governments, institutions, and individuals have become aware of how important and effective, not to mention necessary, safety protocols are. In order to avoid spread of diseases, regardless of kind, we ask that you either reschedule or set up a remote lesson in case of illness.

Lesson Time Changes

We realize that sometimes engagements and schedules change mid-year. In such case, please do not hesitate to contact us and we will do our absolute best to find an alternative solution.

Behavior and Conduct

While we strive to create a relaxed and happy lesson setting, we expect students to conduct themselves in a manner that is commensurate with a creative, yet disciplined academic environment. It is up to the teacher or administration to determine what constitutes inappropriate behavior. The teacher or the administration reserve the right of removing any student whose behavior should be deemed disruptive, disrespectful, or otherwise inappropriate.

Permanent Lesson Cancellation

We understand that sometimes circumstances will require you to cancel lessons permanently. In such case, we will require a one-month’s notice in order to avoid billing you for the following month (for example, in order to cancel lessons effective April, a notice is due March 1).

Disclaimers

  • All payments are non-refundable.
  • Chevy Chase Music School may photograph and/or record recitals, lessons, and other events (video and/or audio) for archival and promotional purposes.